Full Range of IT Support Services

An efficient technology system with reliable Support Services is a necessity in today’s world for every business.
We provide a full range of IT Support services for business of any size in Perth, Western Australia.
Therefore if your network isn’t performing the way it should, you can rely on us. Our IT consultants are ready to help.
Our professional IT Support Services will improve your business performance and quality.
Hence you will enjoy peace of mind, and you can focus on more important matters.

We do have experience of working with variety of computer systems. For instance Servers, Storage, Workstations, Desktops & All-in-One PCs, Laptops, etc.
We are familiar with almost any of business devices (ie. printers, routers, network switches, NAS, security cameras, HICAPS, EFTPOS, VOIP phones, etc).
Most noteworthy, we are expert on widely used operating systems including (not limited to) Microsoft Windows, SCO Unixware, HP UX, Sun Solaris, Red Hat Linux, Ubuntu, Apple iOS, Mac OS and more. Furthermore, we have vast experiences with many professional business software (ie. Dental for Windows, Best Practice, Oscar, Playbox, etc).

Prime IT Solutions support variety of large and small businesses, such as Not-for-Profit Organisations, Banks, TV Station, Dental and Health Clinics, Retails, Tradies, etc.
We can provide your business with Occasional Support Services (NO LOCK IN CONTRACT), OR Fixed Fee on-going managed IT Service.
IT Support services

Occasional IT Support Services

If you are a small business with less than five computers and less critical software applications, you probably do not need a lot of IT support.
But when you do need it, you need it quick. Our Occasional Support Services covers your requirement without needing a contract.
Just call us, so that our technical support team can jump in fast to solve your problems.
 

Managed IT Support Services

With Managed IT Service, Prime IT Solutions act as the IT department of your business.
We provide you with a service and support much more than a full time IT employee can deliver to your business.
Consequently our service creates very much less cost than such employee.
Prime IT Solutions Proactive Managed IT Service is a combination of “monitoring, maintenance, on-site/remote/helpdesk support”.
It will bring the following benefits to your business through proper systems management.

PEACE OF MIND

You can relax and rest assured that your IT experts are working on your network and making sure things are running smoothly all the time.
Regular reports keep you informed and you will have a detailed view of your network.

ISSUE AVOIDANCE AND INCREASED PRODUCTIVITY

We are monitoring your network and performing regular maintenance. As a result issues are identified and avoided wherever possible.
Preventable issues will be avoided and as a result, the IT related issues will not waist your precious time.

COST SAVINGS

Fixing technology issues are more expensive than preventing them.
As part of our service we will ensure that a practical disaster recovery plan is in place.
Also regular backup of your systems are taken and kept safe.
Avoiding issues and speeding up recovery reduce the operation cost.
Most of all it prevent business losses by minimising your network downtime.

FAST RESPONSE

Any issues that could not be prevented will be fixed at shortest possible time.


Prime IT Support Services

Managed IT services
Helpdesk Services
Emergency response
Infrastructure review
Infrastructure design and upgrade
IT network monitoring and management
Remote support
Onsite support
Network design and implementation
Network restructuring and migration
integration, optimization, cloud migration
Security services – firewall, email, desktop, network, video surveillance
Operating system installation
Operating system tuning
Software installation and configuration
Software problem solving
Data backup/restore
Disaster recovery
Backup monitoring
Virus related issues
General services
Private training
Group training
Project design, management and implementation

Our head office is located at Fielder Street, East Perth, WA 6004.
Require further details on our Support Services in Perth?
Call us on +61 (08) 9218 8204 or write to us by clicking HERE.