Website Maintenance Service

Maintenance and support is crucial for all web sites.
Businesses need regular website maintenance to keep their website up to date and maintain the value of their website over time.
Firstly, a site becomes outdated in about six months and obsolete within two years. Hence, regular update of the website is necessary.
Furthermore a Website can be hacked and viruses, trojans and malware affect the website.
Therefore cleaning your website from malicious software may become necessary.
Keeping the latest working version of the website is also important in case that the website gets compromised.
Regular maintenance also almost keep your website secure. Likewise it contribute to maintaining the search engine ranking of the website.

Website Maintenance

Our website support and maintenance packages include:

Backing up files and database
Updating website core
Updating plug-ins
Reviewing custom plugins and themes
Updating themes
Health check
Removing unused plug-ins
Reviewing files and directories permissions
Checking website users
Reviewing logs, ftp, shell, and database access
Making sure everything else is updated
Bug fixes

Regular maintenance is important for the website, the same as it is important for a car, and save you time, money, and unnecessary trouble in the long run. That’s why when we develop your website, we also provide you with the info and training you require.
Therefore you can manage and maintain the website yourself.
However if you would like us to maintain your website, you can rely on us.
Below are the services we offering.

Website maintenance and support (Casual)

Resolving issues with the website, updating text/image changes, backup/restore, etc.

CMS Website maintenance and support (Contract)

Maximum one hour per month, per website (without shopping cart);
Health check, security, core and module updates.
Bug fixes, monthly backup and minor txt/img changes.

eCommerce Website maintenance and support (Contract)

Maximum two hours per month, per eCommerce website;
Health check, security, core and module updates
Bug fixes, fortnightly backup and minor txt/img changes.

Contracted maintenance terms and conditions:
1. Change in website design, SEO, marketing and promoting the website is not included in website maintenance.
2. Emergency services (ie. website is down or hacked) are provided as required, Monday to Friday between 9am and 5pm.
3. Urgent after-hours services will be billed separately at the standard support rate.
4. Additional on-demand work (ie. adding new pages or functionalities) will be billed separately at %50 of standard support rate.

Require further details on our Maintenance Service?
Call us on +61 (08) 9218 8204. Alternatively you can write to us by clicking HERE.
Our head office is in East Perth WA. Feel free to visit us, so that we can discuss the details of the service you may require.